Computer & Laptop Help Guides

Plain-English advice for common computer problems — and how to tell when it's time to bring it in.

These guides are practical first steps written by the Vivid Computers workshop for common problems. If they don't solve the problem, you're welcome to walk in for free advice.

Laptop Plugged In But Not Charging? What to Check

Simple checks you can do at home before assuming the worst.

Laptop problems · 4 min readRead guide →

Hard Drive Clicking? What to Do Before You Lose Files

What that noise usually means and how to protect your files.

Data recovery · 4 min readRead guide →

SSD Upgrade or New Laptop? How to Decide

A plain-English way to work out which option makes sense for you.

Upgrades · 4 min readRead guide →

Spilled Water or Coffee on Your Laptop? Do This First

The first few minutes matter most — here's what to do.

Laptop problems · 3 min readRead guide →