Guides
Computer & Laptop Help Guides
Plain-English advice for common computer problems — and how to tell when it's time to bring it in.
These guides are practical first steps written by the Vivid Computers workshop for problems we see every week. If they don't solve the problem, you're welcome to walk in for a free quote.
Laptop Plugged In But Not Charging? What to Check
Simple checks you can do at home before assuming the worst.
Hard Drive Clicking? What to Do Before You Lose Files
What that noise usually means and how to protect your files.
SSD Upgrade or New Laptop? How to Decide
A plain-English way to work out which option makes sense for you.
Spilled Water or Coffee on Your Laptop? Do This First
The first few minutes matter most — here's what to do.