Won't turn on
No lights, no fan, nothing. This can be a charger, battery, charging port or board fault — we test each one so you're not paying for parts you don't need.
Home laptops, work laptops and student laptops — bring yours into our Grange Road workshop for a free quote. No appointment needed.
Most laptop problems are fixable, and a lot of them are simpler than they look. Whether your laptop has stopped charging, won't start, has a sticky keyboard or is just painfully slow, walk in to our workshop at 569 Grange Road and we'll take a look. We'll tell you what's wrong in plain English and what it will cost before we do anything.
No lights, no fan, nothing. This can be a charger, battery, charging port or board fault — we test each one so you're not paying for parts you don't need.
Often a worn charger or cable, but it can also be the battery or the charging circuit inside the laptop.
Battery drains quickly, shuts down at 30%, or has started to swell. A swollen battery should be looked at straight away — stop using the laptop and bring it in.
If the charger only works when you hold it at a certain angle, the port or its connection is usually loose or damaged.
Missing keys, keys that don't respond, or keys typing the wrong letters. We'll check whether it's the keyboard itself or something else.
A cracked hinge or loose screen can get worse each time you open the lid and can damage the screen cable. Best to get it checked early.
A loud fan or a laptop that gets very hot is often caused by dust build-up or a worn fan. Cleaning it out can make a big difference.
Slow to start, slow to open programs, constant spinning wheel. Sometimes it's software, sometimes an old hard drive — an SSD upgrade often fixes it.
Stuck on the logo, endless repair loops or a blue screen. We'll work out whether it's a software problem or a failing drive.
If you've spilled something on your laptop: switch it off, unplug the charger, and don't turn it back on to "check" it. Bring it in as soon as you can so we can take a look.
Cracks, lines, flickering or a black screen — see our laptop screen repairs page.
Lenovo, Dell, HP, ASUS, Acer, Toshiba, Microsoft Surface, Samsung, MSI and Apple MacBook, plus many others. See the full list on our brands we repair page. For Apple machines there's also a dedicated MacBook & iMac page.
For a lot of laptops, a repair is the cheapest and simplest option. But if your laptop is old, slow and needs an expensive part, putting that money towards a refurbished laptop can make more sense. We'll give you an honest view either way — it's your call. If the laptop won't start and you need your files, ask us about data recovery.
Mon–Fri 10:00am–5:30pm · Closed weekends & public holidays
Walk-ins welcome — no appointment needed. Free in-store quotes.