Won't turn on, or stuck on the Apple logo
A Mac that won't start or hangs on the logo can have a software problem, a failed update or a storage or board fault. We work out which before suggesting a fix.
Apple support
MacBook & iMac Repairs in Adelaide
Practical help for MacBook and iMac users — honest advice about what's worth fixing and what's not.
Macs are generally reliable, but when something goes wrong it can be hard to know where to start. Bring your MacBook or iMac into our Grange Road workshop and we'll take a look, explain what's happening and tell you honestly whether it's worth fixing.
What we help with
- MacBook won't turn on or stuck on the Apple logo
- Slow MacBook or full storage
- macOS issues and failed updates
- Battery health checks
- Data transfer to a new Mac
- Charging and keyboard issues
- Older iMac SSD upgrades (where supported)
Common problems, explained
Slow, or storage full
When storage is nearly full, macOS slows right down. We can help you see what's taking up space and free it up safely.
macOS update problems
Updates that fail part-way, loop or leave the Mac misbehaving are common. We'll try to get the system working without losing your files.
Battery health
If your MacBook drains quickly or shuts off unexpectedly, we'll check the battery's condition and talk you through options.
Charging and keyboard issues
A Mac that won't charge, or keys that stick or stop working, can come from the charger, the port, the keyboard or liquid. We test before quoting.
Data transfer to a new Mac
Moving to a new Mac? We can help get your files across. If the old one won't start, see data recovery.
Older iMac SSD upgrades
Some older iMacs with spinning hard drives can be upgraded to an SSD, which can make a big difference to speed. We'll check whether your model supports it.
An honest note
Modern Apple devices are tightly integrated and not every part can be replaced. If a repair isn't realistic on your model, we'll explain why and help you think through the alternatives — including a refurbished laptop or data recovery to a new device.
How it works
- Diagnose — we check the Mac and find the cause.
- Quote — we explain the problem and the price.
- Approve — nothing happens without your OK.
- Repair and test — then you collect it.
What to bring
- Your Mac and its charger
- Your login password, or we can test with you present
- Your Apple ID details handy, in case they're needed after an update or reinstall
- If it still works, back up with Time Machine or another method first
MacBook & iMac questions
My MacBook is stuck on the Apple logo. Can you help?
Yes. This can be a software problem, a failed update or a storage fault. We'll work out which and explain your options before any work starts.
Can you move my files to a new Mac?
Yes. We can help with data transfer from your old Mac to a new one.
Can you upgrade my iMac to an SSD?
On some older iMac models, yes. Newer models are more tightly integrated, so we'll check whether your model supports it first.
Is it worth repairing my MacBook?
It depends on the model and the fault. Not every part on modern Apple devices can be replaced. If a repair isn't realistic, we'll explain why and help you think through alternatives.
How much does a MacBook repair cost?
It depends on the model and what's wrong. We check the Mac first and quote before any work starts.
Bring your Mac in
569 Grange Road, Grange SA 5022 (08) 8121 3311
Mon–Fri 10:00am–5:30pm · Closed weekends & public holidays
Walk-ins welcome — no appointment needed. Free in-store quotes.