Terms & Conditions

Last updated: 17 October 2026

These terms explain how we handle repair work at Vivid Computers. They apply to devices brought to our Grange workshop and to work we quote for you.

Quotes

Before any work starts we explain the fault and give you a price. Nothing goes ahead until you approve it. If we find something else that needs attention, we stop and check with you first.

Diagnosis

Simple advice at the counter is free. If your device needs a detailed diagnosis, we'll tell you the cost first, and it comes off the bill if you go ahead with the repair.

Parts and warranty

We use parts suited to your device. Warranty depends on the part used and is confirmed on your quote before any work starts.

Your data

Please back up your data before handing in a device where possible. We take care with every device we work on, but we can't guarantee the data on a drive that has already failed.

Uncollected devices

We let you know when your device is ready to collect. If it hasn't been collected after 60 days, we'll contact you to arrange collection or ask how you'd like us to handle it. We won't dispose of your device without asking you first.

Payment

We accept cash, card, contactless and bank transfer.

Business details

Vivid Computers, 569 Grange Road, Grange SA 5022.

Phone: (08) 8121 3311 · Email: sales@vividcomputers.com.au · ABN: 68 753 709 175

Vivid Computers is a trading name of The Trustee for YSM Unit Trust.

Questions about these terms? Get in touch or read our Privacy Policy.